Shipping policy
Where we ship
We ship to US addresses only.
Processing time
All of our decals are made to order. We ship on Mondays and Tuesdays, excluding holidays, so most orders leave our shop within a week of being placed. All orders ship from Northern California.
Shipping times
These times do not include processing and production time.
- Economy shipping: 3 to 10 business days. Flat rate of $7.99, or free on orders over $100 (continental US only, not including Alaska or Hawaii).
- Priority shipping: 2 to 4 business days.
- FedEx 2nd Day Air: 2 business days, $25 to $46 depending on location.
- FedEx Overnight: 1 business day, $42 to $60 depending on location.
Standard shipments go by FedEx Ground or USPS Priority Mail, at our choice. Tracking numbers are sent by email.
Delivery problems
- We ship to the address you provide. If a package can't be delivered because of an incorrect address, we'll reship it to the corrected address at your expense.
- If a package is returned to us after 3 delivery attempts, we'll resend it at your expense.
- We're not responsible for delays caused by the shipping carrier or weather.
- We can't bill shipping to a receiver's or third-party account.
Cancellations
All of our decals are made to order. If you need to cancel, contact us as soon as possible with your order number. Orders cancelled before production starts have a 3% cancellation fee to cover the non-refundable card processing fee. Once production has started, cancellations have a 20% fee. Orders cancelled after a proof has been sent have a $20 fee.